Get Help, Ask Questions, or Talk to Our Team

Have a question about Dynamic AJAX Product Filters for WooCommerce? Need help before purchasing, during setup, or after upgrading? We are here to help.
Use the options below to reach the right place quickly so you get accurate answers without delays.

How Can We Help You?

We handle different types of requests to make sure your message reaches the right team.

Sales & Pre-Purchase Questions

If you are unsure which plan to choose or want to confirm whether the plugin fits your store setup, contact us before purchasing.

Typical questions:

Which plan is right for my store?
Does the plugin support my theme or layout?
Can this handle large product catalogs?
Is this feature included in PRO?

Technical Support

If you are already using the plugin and need help with configuration, behavior, or compatibility, our support team can assist.

Support topics include:

Filter setup and logic
Layout and placement issues
SEO and filter URL behavior
Performance questions
Elementor or widget integration

Licensing & Billing

For questions related to licenses, upgrades, renewals, or refunds, contact us directly.

Common requests:

License upgrades
Plan changes
Invoice or billing questions
Refund requests within the 30-day guarantee period

Send Us a Message

Fill out the form with as much detail as possible. The more information you provide about your store, setup, and specific question, the faster and more accurately we can help you.

Pro Tip

Include your website URL. This helps us access your account details and provide personalized support faster.

Average Response Time

Within 24 hours on business days

Expert Support

WooCommerce filtering specialists

Secure & Private

Your information is never shared

What to Expect After Contacting Us

We handle different types of requests to make sure your message reaches the right team.

Manual Review by Experts

Every request is reviewed manually by our team. No automated responses—you’ll hear from real WooCommerce filtering specialists who understand your needs.

Personalized Responses

Responses come from specialists who know the plugin inside and out. We provide clear explanations and practical solutions tailored to your specific situation.

Reasonable Response Time

Most inquiries are answered within 24 hours on business days. We prioritize urgent technical issues and critical problems affecting live stores.

Follow-Up When Needed

Complex issues may require additional information or testing. We’ll work with you through multiple exchanges to ensure complete resolution.

We focus on clear explanations and practical solutions, not automated replies.

Before You Contact Us

Check these helpful resources—you might find your answer right away
Many common questions are already answered in our comprehensive documentation

Features pages
Pricing page
Free vs PRO comparison
FAQ pages (Pricing, SEO, Technical)
Documentation

30-Day Money-Back Guarantee

Try our plugin risk-free. If it doesn’t meet your needs within the first 30 days, we’ll refund your purchase—no questions asked, no hassle.

Full refund within 30 days of purchase
Simple process—just provide your order details
No pressure, no complicated terms

To request a refund: Contact us with your order ID and email address. We’ll process your refund promptly and professionally.

Built for Long-Term Support

We’re committed to supporting your WooCommerce store not just today, but for years to come

From Testing to Launch

Whether you’re setting up your first filter or optimizing an established store, we’re here to guide you through every stage. Our support grows with your business.

Multiple Store Management

Running multiple WooCommerce stores? We provide consistent, reliable support across all your sites, helping you maintain filtering excellence at scale.

Real Solutions for Real Stores

We understand the challenges of running a WooCommerce store. Our solutions are practical, tested, and designed to work in real-world scenarios with real products.

Committed to Your Success

Your success is our success. We’re invested in helping you create the best possible filtering experience for your customers, driving conversions and satisfaction.

Help

Where to Get Help About AjaxFilters

Uncover the powerful features that make Dynamic AJAX Product Filters for WooCommerce the ultimate choice for boosting your store’s shopping experience. With easy setup, flexible options, and advanced functionality, you can give customers the tools they need to find products faster and buy with confidence.

Email Support

Send detailed questions with screenshots and examples

Documentation

Comprehensive guides, tutorials, and troubleshooting

Community Forum

Connect with other users and share experiences

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